Make Payment with Mobikwik and Get Upto 10% Cashback On All Your Purchase. T&C Applies!
Make Payment with Mobikwik and Get Upto 10% Cashback On All Your Purchase. T&C Applies!
Toll Free :1800-4200-222

General & Ordering Questions

Ques: Do you provideany discounts on medicine?

Ans: Yes we will provide discounts.

Case 1: Prescribed Medicines: 20 % Discount.

Case 2: OTC Medicines: 15 % Discount.

Case 3: HealthCare Products: Upto 40 % Discount.

Ques: What are your working hours?

Ans: We are available 9 Am-6 Pm.

Ques: In which cities/localities you are providing services?

Ans: Services available in Delhi NCR.

Ques: What are modes of payment, shipping charges & minimum order value?

Ans:Mode of Payment: Cash On Delivery. Shipping Charges: No Charges. Minimum Order Value: Rs.199.

Ques: Do I have to upload the prescription every time?

Ans: Yes.

Ques: How can I place my order with you along with the modes?

Ans: By Mail(email id info@justrelief.com)

Ques: What if a person is asking for order confirmation time after uploading the prescription?

Ans: Maximum Time is:1-2 Hour

Ques: Do you have any additional charges for consulting services?

Ans: We don’t provide consultation.

Ques: Can prescribed medicines & healthcare products be ordered at same time?

Ans: Yes.

Ques: What if someone is asking for corporate tie-up or requesting for bulk quantity purchase for reselling?

Ans:You can Drop a mail at email address info@justrelief.com

Medicinal Questions

Ques: How can we know formulation of drug?

Ans: Our Qualified and registered pharmacist will provide you relevant and useful information about the formulation of drugs.

Ques: Can we buy another medicine as substitute?

Ans:Yes. The only case is when doctor himself prescribes the substitute and mention that on the prescription.

Ques: How can I ensure the quality of medicines?

Ans: Product is supplied by the licensed & registered manufacturers/vendors.

Delivery Questions:

Ques: What would be the duration of delivery slots?

Ans: For Medicines: 12 -16 Hours. For HealthCare Products: 2-3 Working Days.

Ques: Does Just Relief deliver products to any location in India?

Ans: No.Service provide only in Delhi NCR.

Ques: How do I know if my order has been shipped?

Ans: You’ll get email confirmation of your order along with tracking details.

Ques: How will I know the status of my order?

Ans: By Tacking your Order ID.

Ques: How do I cancel my order?

Ans: If you wish to cancel your order, you can send an email request to us email id info@justrelief.com Please note that in case your order has already been shipped, we cannot cancel it.