Ques: Do you provideany discounts on medicine?
Ans: Yes we will provide discounts.
Case 1: Prescribed Medicines: 25 % Discount.
Case 2: OTC Medicines: 15 % Discount.
Case 3: HealthCare Products: Upto 40 % Discount.
Ques: What are your working hours?
Ans: We are available 9 Am-6 Pm.
Ques: In which cities/localities you are providing services?
Ans: Services available in Delhi NCR.
Ques: What are modes of payment, shipping charges & minimum order value?
Ans:Mode of Payment: Cash On Delivery. Shipping Charges: No Charges. Minimum Order Value: Rs.199.
Ques: Do I have to upload the prescription every time?
Ques: How can I place my order with you along with the modes?
Ans: By Mail(email id email@example.com)
Ques: What if a person is asking for order confirmation time after uploading the prescription?
Ans: Maximum Time is:1-2 Hour
Ques: Do you have any additional charges for consulting services?
Ans: We don’t provide consultation.
Ques: Can prescribed medicines & healthcare products be ordered at same time?
Ques: What if someone is asking for corporate tie-up or requesting for bulk quantity purchase for reselling?
Ans:You can Drop a mail at email address firstname.lastname@example.org
Ques: How can we know formulation of drug?
Ans: Our Qualified and registered pharmacist will provide you relevant and useful information about the formulation of drugs.
Ques: Can we buy another medicine as substitute?
Ans:Yes. The only case is when doctor himself prescribes the substitute and mention that on the prescription.
Ques: How can I ensure the quality of medicines?
Ans: Product is supplied by the licensed & registered manufacturers/vendors.
Ques: What would be the duration of delivery slots?
Ans: For Medicines: 12 -16 Hours. For HealthCare Products: 2-3 Working Days.
Ques: Does Just Relief deliver products to any location in India?
Ans: No.Service provide only in Delhi NCR.
Ques: How do I know if my order has been shipped?
Ans: You’ll get email confirmation of your order along with tracking details.
Ques: How will I know the status of my order?
Ans: By Tacking your Order ID.
Ques: How do I cancel my order?
Ans: If you wish to cancel your order, you can send an email request to us email id email@example.com Please note that in case your order has already been shipped, we cannot cancel it.